Refund & Cancellation Policy

1. Nature of Digital Products

BUSZZPLAN provides intangible, irrevocable digital knowledge products and online technical publications (the Sliding Window Ball Bearing Complete Technical Guide).

Upon successful payment processing, access credentials and full digital access to all 22 chapters are activated instantaneously on your customer account.

2. General Refund Policy

We strongly encourage all prospective customers to explore our free materials—including the Free Chapter 1 Preview and the comprehensive chapter syllabus published on our landing page—prior to completing their purchase.

3. Eligible Refund Scenarios

We review and grant refunds under the following specific verified circumstances:

• •Duplicate / Multiple Charges: If your bank account or payment method was debited more than once for the same order due to a network glitch or gateway timeout, the duplicate amount(s) will be refunded in full upon verification.
• •Technical Delivery Failure: In the rare event that payment is successfully debited but our system fails to grant digital access within 48 hours, and our technical support team is unable to resolve the access issue manually, you are entitled to a full refund.

4. Failed Payments & Bank Deductions

If an amount has been deducted from your bank account or card but the order status displays "Failed" or no order confirmation is generated:

• •This usually occurs when the connection between your bank and the payment gateway times out before returning a success signal.
• •In such cases, the issuing bank or payment gateway will automatically reverse the transaction and credit the funds back to your source payment method within 5 to 7 working days according to standard banking protocols.

5. Non-Refundable Situations

Refund requests will not be entertained in the following situations:

• •Change of mind or personal decision after viewing the technical content.
• •Inability or unwillingness to apply the manufacturing formulas or procedures.
• •Incompatible third-party device or internet connectivity issues on the user's end.
• •Account suspension or revocation due to violation of our Terms & Conditions (e.g., unauthorized content scraping or account credential sharing).

6. Refund Processing Timeline

Once a duplicate payment or technical refund request is approved by our team:

• •The refund is initiated within 24 to 48 business hours via our payment gateway (Razorpay).
• •The credited amount typically reflects in the customer's original payment method (Bank Account, UPI, Card, or Wallet) within 5 to 7 business days, depending on the customer's bank.

7. How to Request Support or Refund

If you believe you have experienced a duplicate charge or have not received access after payment, please contact our support team immediately with your Order ID, Registered Email, and Payment Transaction Screenshot: