Privacy Policy
Last Updated: October 2024
1. Overview & Commitment
BUSZZPLAN ("we", "our", "us") is committed to respecting and protecting your privacy. This Privacy Policy explains what personal information we collect when you visit our website, register an account, or purchase our digital guides, and how we handle, store, and safeguard that data.
2. Information We Collect
We collect only the essential information necessary to provide you with secure access to your purchased digital products and customer support:
- •Account Details: Full Name, Email Address, and Phone Number (optional/provided at registration).
- •Transaction & Order Data: Order ID, payment date, purchase amount, payment status, and gateway transaction identifiers.
- •Technical & Log Information: IP address, browser type, device information, and access timestamps to detect unauthorized account sharing and verify server security.
3. How We Use Your Information
The collected information is used strictly for legitimate business purposes, including:
- •Authenticating and granting access to the 22-chapter technical guide.
- •Processing payments and issuing transaction receipts.
- •Providing prompt customer support and technical troubleshooting.
- •Sending important service updates or notifications regarding product improvements.
4. Third-Party Payment Gateways (Razorpay)
We do not collect, store, or process your credit card numbers, debit card numbers, UPI PINs, or bank net banking credentials.
All financial transactions are handled directly through authorized third-party payment gateways (e.g., Razorpay Software Private Limited). Razorpay complies with PCI-DSS (Payment Card Industry Data Security Standard) Level 1 standards and relevant Reserve Bank of India (RBI) regulations. For details on how Razorpay processes payment data, please refer to Razorpay's Privacy Policy.
5. Cookies & Local Session Storage
Our website uses secure HTTP-only cookies and local session tokens solely to keep you securely logged into your customer dashboard and guide access portal. We do not sell tracking cookies or provide ad-retargeting profiles to third-party advertising networks.
6. Data Security Measures
We employ industry-standard administrative, technical, and physical safeguards to protect your personal data, including:
- •SSL / TLS 256-bit encryption for all transmitted web data.
- •Cryptographic password hashing (PBKDF2 / SHA-256) to ensure credentials cannot be viewed in plain text.
- •Strict server-side role-based access controls for internal databases.
7. Data Retention
We retain customer account details and transaction logs for as long as your account remains active to provide ongoing lifetime access to purchased products and to comply with legal and tax recordkeeping obligations under Indian law.
8. Your Rights & Choices
You have the right to request access to your personal information, request corrections to inaccurate records, or request account closure. To make a privacy-related request, please reach out to our privacy officer.
9. Contact & Grievance Officer
If you have any questions, concerns, or grievances regarding our privacy practices or data handling, please contact:
Email: [privacy@buszzplan.com]
Contact Page: /contact
Address: [Registered Business Address Placeholder, India]